Endless frustration

Have tried to sign in to this app for the last 3 weeks - no luck at any time. "Helpful" tech support suggest I reboot my iPad, ensure my iOS is updated, and my personal favourite - "wait a few hours and try again". Well, guess what? Its not me, and its not my iPad - its your damned app!! (See the other reviews too). So... How about you stop sending users off to waste their time trying things that dont work, and fix it instead!!

Uxb-Anne about Maclean’s Magazine, v6.2