Maclean’s Magazine App Reviews

I like the magazine but the app is trying my patience.

Good magazine, terrible app. Ive had nothing but problems trying to get this to work reliably. Editions will download, but are un-viewable; my account goes into limbo for no reason and I stop getting updates; I get an error telling me to email support @ Rogers and i get a reply that my account doesnt exist, so I email MacLeans support and get no reply at all. Id ask for my money back, but Im not sure who to ask! Just horrible. Avoid at all costs.

Each time Macleans has "upgraded" there have been problems. This time I cant find my library, it is trying to make me pay for issues I have already paid for and there is no contact info to get help. When you hit the "Restore Purchases" button it asks for your password and comes back with "this is not a test account. Please create a new account in the Sandbox environment". You should be embarrassed.

Does not recognize my account number or my current subscription. Who do I talk to to fix this? Just because Macleans updates its software, why do i need to go through all this hassle to get what I had before they started?

You are all too aware of your update issues from the many reviews on this subject. When are you going to get this figured out and get it right. Long time user - extremely frustrated.

I have turned my iPad off and restarted it. I have gone to settings and told it to update my library, to reset my subscription. Nothing works! My library is gone. It wants me to repurchase every issue Ive already paid for and the current issue that should still be covered by my subscription. What the heck?!? This is useless. Ill be asking for my subscription money refunded completely if this isnt fixed soon because every issue has been taken away from me.

At first, it seemed fine. Im a print subscriber and I was able to register and download issues. But when I actually wanted to read those issues: nada. It kept not recognizing me and having server issues.

Very disappointed. Upgrade to 5.0 failed. Blank screen with msg "Cannot update library, an error has occured" Lost all issues. When trying Settings get msg "Remove issues from iPad" Macleans needs professional help to fix this. I contacted Macleans. They refered me to Apple. Apple said Macleans is responsible to update their app so it is compatible with iOS7.0.3. Catch22

Fix this app! Terrible customer support! Never works!

It works - big upgrade right there! I like the new navigation. Things are faster. Well done!

Every time the app is updated I lose all of my account data. This has unfortunately happened every time. The app, when you can actually get at the information is nicely presented but getting such access is both a pain and a chore. Customer service is unresponsive to digital problems. This app is not yet ready for prime time. When they get the login and update stability issue fixed i will revisit the review and maybe change my rating. Until then I hold little hope for a resolution to he access issues.

Dont you guys test your apps before releasing them?

Just bought an issue and its so out of focus I cant read it. I could read the preview fine, wish Id spent more time with it

I dont know what other reviewers are reacting to. On my 4s the app works very well.

At least in trying to get registered. Ive worked with computers for over 20 years, and this is a spectacular example of terrible user-friendlyness. I cant rate the app itself because I cant get into it

This thoughtful, thorough periodical runs rings around any American newsweekly. I cant imagine being without it. The website, too, is clean, crisp and edifying

Switched to a digital subscription thinking this would do the job. Many nice elements however the app is ruined by the overly intrusive ads that seem impossible to exit out of. Latest example was an iPhone 6 ad which was designed to show off the photography of the device. Swiping left and right brought more ad photo examples. The "tap at top for menu" function is disabled. I get that for a second or two but when you are scrambling around for a solid minute trying to get out of the freaking ad it gets more than frustrating. Exited out of the app. Hard closed it, opened it up again to find I am still in the ad. No thanks.

If you enjoy reading Macleans this app is an easy 5 stars.