Maclean’s Magazine App Reviews

The app wont let you change font size in magazine. Crashes frequently. Articles take long to load. Some articles very badly formatted and impossible to read on my iPhone. Rogers should better stick to printing magazines as they always have horrible online experience in all their apps.

App was refusing to load so I deleted it as suggested and tried to reload from App Store. Now it wont even reinstall. This is unacceptable especially now that they are going to change the print version from weekly to monthly. Now I get server unreadable message. If they are trying to get me to cancel my subscription they couldnt do anything more.

Another update, worse again. Font size blew up to oversize on my iPad. Still loses my place most times I reopen the app. Hopelessly bad. Get a six year old to fix the app. Previous review: Latest updates made it worse. Doesnt remember where I let off. Keeps showing me the latest magazine, or daily updates. I just want to read sequentially. Previous review: The layout is good and I got used to it quickly for basic reading. But then the paginated articles became continuous, portrait mode changed to landscape, I had to flick in various directions within frames. Too many different controls. It became a bit confusing knowing how to navigate. Sometimes get trapped on a page or within a control. Reign in the developers. Simplify the controls. I wrote the following to send to their support email but they had changed or deleted the account! I am a print subscriber but use the iPad almost exclusively. The app has some very clever design in it and generally works well. I have some suggestions that would improve it further. 1. Accessibility: the app ignores iPad accessibility settings for font size and contrast. It does allow some pinch zooming but it works in only some pages. For example, in a paginated article, it may allow pinch zoom on the first and last pages but not the middle ones, or vice versa, or all pages. I havent detected a pattern for when it will or wont allow zoom. The ability to increase font size should be available everywhere. 2. I should be able to set a larger default font size for the app (all issues and articles) instead of having to zoom each page of each article. 3. When the font is zoomed, I must shrink the font before I can swipe to another page. Should not be required. 4. Confusing or unclear controls when there are horizontal scrolling pictures on a page. In general there are too many swipe and tap controls that work slightly differently. 5. When there is an auto slide show on a page and the pictures have titles, the pictures change too fast to read the titles. Interesting challenge to try to read and assemble three titles in pieces as they scroll by repeatedly.

This is one of the worst Apps ever. It takes several attempts to open and quite often will not open at all. One would think with all the so called Tech x Perts at Rogers, someone should be able to correct this problem.

Can no longer load the magazine! Kept trying but no luck. The more updates you had the worse it got. Please dont mess around. Put it back to what it was. What will we do when you do away with the print version???

Trying to download through iTunes to Kobo or Mac Book Air - nothing works. Absolutely awful program!

I agree with a previous post; the more you update the worse it gets. It used to work just fine. Recently, the app loses the place-mark whenever there is an update and goes back to the top menu. Now it just crashes whenever I attempt to launch. If I double-click the home button, it shows as active on the page I was reading but it is totally frozen. If you are abandoning the paper version, you should get the digital version working way better. I am a long time subscriber but I am now wondering if that will continue.

Cannot open!!!

This is my second message because nothing has been done to fix this problem! If I could give a zero star rating I would. Total lack of any customer/ subscriber support.

You cant make this work in landscape mode, which I thought was pretty basic.

I purchased an annual subscription for $44.99, but I cannot seem to activate it. Id like to download an issue, but the issues dont seem to download automatically, and it seems that I will have to pay the non-subscription fee if I try to download any issue. I have sent emails to Macleans, but they are taking forever to resolve this. Their FAQs address questions for subscribers to the print edition, but there are no guidelines for anyone who subscribes to the iPad edition only. Im very disappointed obviously, since it seems I have just thrown away $45.00.

Id be better of just using a PDF. Terrible app. Why dont you use layouts like Wired Mag or the New Yorker.

I want to echo a previous review. Why cant this app keep my subscriber number from one issue to the next? If you want the next edition you must delete your macleans subscriber Id. It took a while to figure out what I had to do but that review clued me in. What a pain! Make this a priority in the next release please! I gave it 3 stars because of this annoyance.

How do I get any support for problems? My app is not downloading any content. I have a good wifi connection, so the communications link is not the problem. The store does not show any covers, but it does show the issue dates and download buttons. Downloads do not work. I have deleted and reinstalled the app several times with no luck, however it registers my subscription just fine. I have used the app for 3 months with little problem, but this problem showed up this week when attempting to access the new issue.

The text on the magazine pages looks terrible on the new iPad. It needs to be rewritten to use Apples APIs to properly render text on the retina display. The downloads are also huge compared to other magazines. I hope there is an update coming soon. Since I paid for a subscription specifically for the electronic version, Im disappointed.

Wont show cover(s), wont download, cant access. Please fix, no covers are showing in store and no issues can be read, previously owned or current.

Latest issue will not download - very frustrating. I have deleted app, deactivated account and started over but still no luck. Loved it when it worked.

Looks terrible on the new iPad, Ill come back as a subscriber when the app is updated with retina graphics

Im a regular Macleans Magazine Reader. When I bought my New iPad (3rd generation), I decided to activate my subscription. The activation went quickly, and I could download the latest issue. There were no problems downloading the issues, and when a new one was available it was downloaded automatically (no problems again). The magazine was formatted as it is in print. Everything was fine until I started reading... THERE IS NO SUPPORT FOR THE NEW iPads RETINA DISPLAY. The text looked awful. It wasnt that visible unless you hold the iPad TEN INCHES from your eyes. Macleans Magazine Crew: Please add support for the Retina Display on the New iPad... And then Ill rate it 5 stars!

Used to use older versions of macleans app on an iPad 1 and was happy with them. Stopped using an ipad for about a year. Just got a new iPad retina display. Magazines downloaded when I open them the pages show in thumbnails fine but when I open a page just pictures with no captions and black space where the articles should be. Come on macleans stop hiring laid off rim employees if you dont want to go backwards in technology. Oh yeah and thanks the refund on my cancelled print subscription will help pay for the new iPad.